Having an injury or accident at your business can be stressful but filing a claim shouldn’t be. Sometimes things go wrong — that’s why you have insurance.
We’re here to help you when accidents happen so that you can get your business back to normal operations as soon as possible.
How Do I Report a Claim?
Your first priority should be safety. If you experience a medical emergency, fire, or if a crime has been committed, please call 911. Once you have ensured the well-being and safety of your customers, employees, and yourself you should contact our claims department as soon as possible to report the incident.
A representative from our claims department will be happy to guide you through the process and answer any questions you may have related to your claim. If you experience an incident that is covered by your policy, our goal is to help your business recover as quickly as possible.
If your business is insured by Great American Insurance Company, you can report a claim by selecting your policy type below.
For Business Owners Policy (BOP) Claims Please Call:
For Workers’ Compensation Policy Claims Please Call:
How Do Claims Work?
- Call us immediately to report an incident and file a claim.
- Tell us about the incident. It is important to share detailed information about the incident including the date, time, and description of the event.
- Provide us with requested photos and documents. This can help with evaluating damages that have occurred.
- We will review your policy and investigate the claim. Once we have determined that a claim is covered, you could receive compensation up to an agreed amount determined by the terms of your policy.